Email Setup
Use these settings when configuring your ServerEra mailbox.
Server settings
- IMAP (recommended incoming): mail.hosting.serverera.com, port 993, SSL/TLS
- POP3 (alternative incoming): mail.hosting.serverera.com, port 995, SSL/TLS
- SMTP (outgoing): mail.hosting.serverera.com, port 465, SSL/TLS
- SMTP (alternative outgoing): mail.hosting.serverera.com, port 587, STARTTLS
Username and password
Use your complete email address as the username, for example info@hosting.serverera.com. Do not use only the part before the @ symbol. Use the mailbox password, not your client-area password. Outgoing-server authentication must be enabled with the same username and password.
Automatic setup
Outlook, Thunderbird, Apple Mail, and many mobile mail apps can detect the settings automatically. Enter your complete email address and mailbox password first. If manual settings are requested, use the server values above and choose IMAP.
Webmail
You can open webmail at https://webmail.hosting.serverera.com. Use your complete email address and mailbox password.
Troubleshooting
- If you can receive mail but cannot send, enable SMTP authentication and use port 465 or 587.
- If the password is rejected, confirm that the full email address is being used as the username.
- If you see a certificate warning, use mail.hosting.serverera.com as the server name.
- Prefer IMAP when using more than one device, so messages remain synchronized.
- If messages arrive in spam, check SPF, DKIM, and DMARC records for your domain.
If the problem continues, open a support ticket and include the mail app, device, and exact error message.