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Knowledge Base Downloads & Certificates Downloading and installing an SSL certificate

Downloading and installing an SSL certificate

Downloads & Certificates 02/11/2026
When a certificate is issued and available for download, open the certificate download provided for the correct domain, such as example.com. Save the certificate, private key and any intermediate certificate files in a secure location.

Install the files using the instructions for your web server. Do not paste a private key into a support ticket or share it in a public chat.

After installation, test the domain over HTTPS and confirm that the certificate covers the correct hostname.
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